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Məxfilik Siyasəti

Last updated date: 12.10.2024

This Privacy Policy explains how your information is collected, used, and disclosed by "FFKRISTAL". Our Privacy Policy covers the information we collect when you use our website and Services or otherwise interact with us.

This Privacy Policy may be modified by us from time to time. If any changes occur, we will notify you by updating the date at the top of the policy, and in some cases, additional notifications may be possible (for example, by adding a statement to our homepage or by sending you a notification). We encourage you to review the Privacy Policy when you use the Services or otherwise communicate with us, and to stay informed about both our data practices and the methods we use to protect your privacy.

Information Collection

We collect information you provide directly to us. For example, we collect information about you when you create an account, deposit and withdraw funds, place an order, request customer support, or otherwise communicate with us. Your name, email address, and other information are among the data we may collect.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including but not limited to the following:

  • Session Information: We collect session information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Other Tracking Technologies: Various technologies, including cookies and web beacons, are used by us and our service providers to collect information.

Use of Information

We may use your information for various purposes, including the following:

  • To provide the services we offer you, maintain them securely, and continuously improve your experience;
  • To provide the products and services you request, fulfill your requests, and send you related information, including confirmations and receipts;
  • To send technical notices, updates, security alerts, support, and administrative messages;
  • To respond to your feedback, questions, and requests, and to provide customer service;
  • To monitor and analyze trends, usage, and activities in connection with our Services;

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • When required to comply with any law, regulation, or legal process;
  • To protect the rights, property, and safety of the Company and others;

Advertising and Analytics Services Provided by Other Parties

We may allow others to provide analytics services and serve advertisements on the Internet and in applications on our behalf.

Security

The Company takes reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access.

Cookies

Most web browsers are set to accept cookies by default. You can change your browser settings according to your preferences.

Promotional Communications

You can stop receiving promotional messages from the Company by following the instructions in those emails or text messages.

Your Data Deletion Rights

If you have used our Services via Facebook Login, you have the right to request the deletion of data we have collected from or about you. You can initiate a data deletion request through the following methods:

  1. Via Facebook Settings: You can remove our application and revoke our access to your data directly through the **"Apps and Websites"** section in your Facebook account settings. When you remove our app, Facebook automatically sends us a data deletion request.
  2. Via Direct Request: If you wish to request the deletion of your data separately, please contact us at [**INSERT YOUR SUPPORT EMAIL HERE**] (e.g., support@ffkristal.az) with the subject line "Data Deletion Request" and include your Facebook App-Scoped User ID (if known).

Upon receiving a verified request for deletion, we will **permanently delete** your data associated with your Facebook App-Scoped User ID, including your account information, balance records, and any related stored data, in compliance with Meta's policies. We will also provide you with a confirmation number and a status URL where you can monitor the progress of your deletion request.